Shipping policy

Shipping Policy

Thank you for visiting and shopping at our store. Below are the terms and conditions that constitute our Shipping Policy for both digital products and physical merchandise.

1. Digital Products Delivery All digital products (such as fishing bait formulas, guides, and downloadable files) are delivered instantly and electronically via email and order confirmation links upon successful payment. No physical package will be shipped for digital purchases.  

2. Order Processing Time (Physical Goods) All physical orders are processed within 1–3 business days (Monday to Friday, excluding statutory holidays). Once your order has been processed and dispatched from our fulfillment center, you will receive a shipping confirmation email containing your tracking information.

3. Estimated Shipping Times We partner with specialized international air freight and sensitive-cargo express carriers. Estimated delivery times are as follows: - United States: 8–15 business days - United Kingdom & European Countries (Germany, France, Spain, etc.): 8–15 business days - Australia: 8–12 business days - Other Supported Regions: 10–20 business days *Please note that delivery times are estimates and may occasionally experience slight delays due to international customs clearance, peak holiday seasons, or carrier logistics.

4. Shipping Rates Shipping rates for physical products are calculated based on the total shipment weight and destination country/region, and are clearly displayed at checkout before you complete your purchase.

5. Order Tracking Once your package is on its way, you will receive an email with your unique tracking number. You can track your shipment anytime via the tracking link provided in your email. Please allow 24–48 hours for initial tracking information to update online.

6. Customs Duties & Taxes (Duty-Free Door-to-Door Delivery) All customs clearance fees, import duties, and taxes are fully covered and handled by us. There are NO unexpected customs bills or hidden fees upon arrival. Once your order is placed, all you need to do is wait for direct, hassle-free door-to-door delivery.

7. Recipient Availability, Redelivery Fees & Address Accuracy Please ensure that your delivery address, postal code, and contact phone number are completely accurate at checkout. We cannot ship liquid products to P.O. Boxes. - Recipient Contact: The local courier will attempt delivery and may contact you via the phone number or email provided. - Redelivery Fees: If a delivery fails because the recipient cannot be contacted, an incorrect contact number/address was provided, or if the customer requests a secondary delivery (redelivery), any additional redelivery fees or storage charges imposed by the carrier must be paid by the buyer.

8. Delays Due to Weather, Natural Disasters & Force Majeure While we strive for prompt delivery, delays may occasionally occur due to extreme weather conditions, earthquakes, typhoons, natural disasters, or other unforeseeable events beyond human control. In such circumstances, we will actively coordinate with the carriers and do everything within our power to safeguard and expedite your shipment. If an order is confirmed lost or irreparably damaged as a result of severe natural disasters, we will proactively arrange a complimentary reshipment for you.

9. Contact Us If you have any questions regarding your shipment or delivery status, please contact our support team at: chanelbags564@gmail.com